30 Day Trial

Returns

Love them or your money back

1. Try Z-CoiL Footwear for 30 days in your real life. Give them a real workout!

2. If they don't meet your expectation, you can return them in ANY condition.

3. You are only responsible for your return shipping costs. 

Our policy lasts 30 days. Please send an email to sales@springyfeet.com.au to let us know you are returning your shoes. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please return the shoes (in ANY condition) in the original packaging with all the original components.

Must have been purchased from Springy Feet

Springy Feet will only refund purchases from Springy Feet. Please include your order confirmation receipt.

Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Although we will process your return with a day or two of receipt, it may take up to 10 business days for your credit to appear back on your credit card due to bank processing.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at springyfeet@westnet.com.au.

Shipping
To return your product, you should mail your product to: Springy Feet Pty Ltd in East Fremantle, WA. The full address is on your original invoice.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.