FAQ

Active people who need extremely comfortable, supportive shoes. Anyone on their feet all day and/or required to work on hard surfaces. Nurses, doctors, teachers, chefs, caterers, retail assistants, security guards, farmers, athletes whose feet need recovery time... Most people who try Z-CoiLs cannot believe the comfort and relief they experience when they wear their Z-CoiLs.​ Check out our testimonials. 

Most people get used to wearing the footwear right away. Others may take several hours or even a couple of days to adjust to the extraordinary feeling of the shoes. If this is the case, we suggest you wear your Z-CoiL shoes for a few hours each day at first, and gradually increase that time until you feel used to them.

It is also normal to experience some soreness in your legs during the first few weeks of wearing Z-CoiL shoes, due to the increased mobility they provide. If you have any comfort or fit issues with your Z-CoiLs don't hesitate to get in touch with us.

Yes! Many customers report that they actually feel more stable in their Z-CoiL footwear than in regular shoes. The coil in the heel is cone-shaped, and so it compresses straight down, following the line of least resistance rather than tipping. ​

Small rocks or loose materials may occasionally get caught in the coil, but they should be easy to remove with a simple shake. We do recommend caution around cords, wires, hoses, and chairs with rungs, which may catch in the coil.

What goes in will come out. Gravel may get crunched between the coils and then it is even easier for the small pieces to shake out.

Z-CoiL makes an Enclosed Heel System™(ECS) that comes standard with the Prime Work Boot and Outback Safety Toe styles. The Enclosed Heels can be fitted on to any of the Z-CoiL shoes. The Enclosed Heels are designed to address workplace safety concerns, in environments where objects are more likely to get caught in an open coil. The molded foam material that encases the coil slows the speed at which the coil compresses, which dampens its shock-absorbing capabilities to some degree, although a stiffer coil also proves useful when a person is picking up heavy objects. At first, many people are taken aback by the appearance of our shoes; however, those who put them on and experience extreme comfort soon see them in a different light!​

Yes, but be careful not to let the floor mat or pedals catch on the coil. Also be aware that the shoes thick cushioning may reduce your feel for the pedals. You may need to move your seat back an inch or so to compensate for the thickness of the forefoot cushioning. If you feel unsafe driving in your Z-CoiL footwear, wear other shoes.

Our customers have reported using their Z-CoiL shoes for walking, running, hiking, golf, and more, although we do not recommend them for sports that involve significant lateral movement, like tennis. You need to be the judge of how Z-CoiL products will work for you. Many people have been able to become more active and get back in the game because of their Z-CoiL footwear.

Yes the shoes are not recommended for use on ladders because of the half-rocker forefoot. 

The steel coils can last a lifetime, though the rubber heel pad will probably last between six months and two years with normal use. People who put their Z-CoiL footwear to hard use may wear through the pad faster, while those who go easy on their footwear have been known to wear them for several years. Fortunately, even if the heel pad does wear out, there's no need to buy a new pair of shoes. The coil/heel pad assembly can easily be replaced. 

By comparison, most running or comfort shoes with EVA or gel-based soles have a life of 200 miles or 3 months, at which time their cushioning is reduced by 50%.

If you live in Perth, Western Australia you can contact Springy Feet and you may be able to visit us in Winthrop. Contact us at hello@springyfeet.com.au or call 0411022953.

Otherwise you must order via the website but don't hesitate to get in touch with any queries before you put your order in. We love helping people find their perfect shoe match! 

Not at all. The Z-CoiL heel, when uncompressed, is only about an inch higher than the cushioned forefoot. However when you add pressure to the heel when walking or standing, the heel compresses significantly. When walking the heel is level or just slightly higher than the forefoot. This minimal heel rise is beneficial to most people, helping them achieve a healthier, more erect standing posture.​

Z-CoiL Footwear is headquartered in Albuquerque, New Mexico, USA where the products are designed and engineered. Z-CoiLs are manufactured in South Korea.

Not all socks are equal. Check out this article on what to look for when purchasing socks. Or try our Z-CoiL socks to feel the difference.

No. You jump from the ball of your foot, not the heel. But you will land softer​.​​​​​​​​​​​​​​

Z-CoiL does not make half sizes. Instead all Z-CoiL Footwear ship with an extra 3mm insert that makes up 1/2 size. For example if you wear a size 7.5 you would buy a Z-CoiL size 8. Simply add the 3mm insert below the primary insole and you will be walking in style. 

You certainly can. In fact, Z-CoiL footwear makes an ideal footbed for custom orthotics. Z-CoiL footwear is engineered with a built-in orthotic so it serves as a excellent support for your custom orthotic. Many people find they don't need a custom orthotic in Z-CoiL's. ​Try them both ways. About 80 percent of wearers are able to rely on the built in Z-Orthotic alone; 20 percent continue to use their separate orthotic in their Z-CoiL shoes. 

No problem. Z-CoiL shoes have an incredibly supportive in-built orthotic. In fact the shoe is built around it. If you have a very high or very flat arch you should consider purchasing the Z-Fit Custom Arch Insole.

All of the lace shoes can be adjusted with a lace lock to hold the shoe more firmly. The Toffler clog style is designed for easy on and off and you heel will slip in and out of the shoe as you walk. 

Contact Springy Feet on 0404877006 or sales@springyfeet.com.au for instructions.

Springy Feet only sells Z-CoiLs within Australia and New Zealand. If you live outside of Australia or New Zealand please visit www.zcoil.com

Springy Feet uses Australia Post's Express Post for all shoe orders. Most customers receive their shoe orders within 3 working days from placing their order. Boots however, particularly to regional parts of Australia, may take a little longer to arrive because of the size of the box and the distance they have to travel. We are still trialling different courier companies for the boots. It could take up to 2 weeks to get your boots if you live in regional Australia. We can send boots Express Post if we take them out of the box and bubble wrap them instead. Just make a note with the order if you would prefer this option because you want your boots FAST. 

Springy Feet is closing down and can not accept returns from the 2 March 2025.

You need to have downloaded the Afterpay App and create an account.

Step 1. Remove the insole from each shoe.

Step 2. Below the insole is a "trap door." Lift up the door and tighten the screw with a Phillips screwdriver. Use caution not to strip the screw. If your springs continue to become loose you can add a non permanent thread locker to the screw.

​ VIDEO How to tighten your springs.

VIDEO How to replace your heels

Easy. See here.

Grab a bargain - 50% off all shoes at Springy Feet until stock lasts. The discount will appear in your cart and at checkout.

As we are closing down there will be no returns on items sold from the 2 March 2025 and the 30 day trial period can no longer be offered.

Once our stock is gone you will need to purchase your shoes and accessories from Z-CoiL direct at http://zcoil.com

Many thanks to our loyal customers, your enthusiasm and positive feedback made it a fulfilling journey. 

On the 31 March the current loyalty system was discontinued by the system provider. Please contact us on 0411022953 if you are wanting to place an order using remaining loyalty points. Points can now only be redeemed manually while stock lasts.

As we are closing down there will be no returns on items sold from the 2 March 2025 and the 30 day trial period can no longer be offered. Likewise loyalty points are no longer offered.

Please talk to your plan manager about your allowance for Personal Mobility Equipment.

Z-CoiL shoes are classified as Low Cost Assistive Technology. Funding for Low Cost AT in your NDIS Plan is included under your Core Budget and myPortal under ‘Low Cost AT’.  The simplest way is to purchase the shoes and fill in the necessary paperwork for a reimbursement through your plan. In some cases you may need to get your GP or podiatrist to endorse the purchase.

Item name on your application: Footwear

NDIS AT & Consumables Code name: Daily Adaptive Equipment

Support Category: Consumables

Line item number: 03_131_0103_1_1

Service Booking number: Self-Managed

Supplier: Springy Feet (no longer a registered NDIS supplier)